Person-Centered language in the ED
with Dr. Barbara Liu and Julia Lee
This talk focuses on exploring the connection between language and health equity, with an emphasis on person-centered language (PCL) in acute care settings. The importance of using specific, objective, and respectful language to enhance equitable care is highlighted. Stigmatizing language and biases in healthcare are discussed, with examples provided to illustrate their impact on perpetuating inequities. The impact of stigma and implicit bias on patient assessment, decision making, and care planning is examined, including a study on racial bias in medical chart descriptors. Dr. Barbara Liu discusses the relevance of person-centered language in the context of dementia and responsive behaviors, stressing the need to use it when describing and documenting patients. The presentation emphasizes the positive impact of accurate and detailed documentation on patient care and transitions between healthcare settings. Healthcare professionals are urged to challenge their biases, advocate for person-centered language, and actively practice its use in patient interactions to promote health equity and combat implicit biases.
About Dr. Barbara Liu
Barbara Liu, MD, FRCPC is Executive Director of the Regional Geriatric Program (RGP) of Toronto, and a practicing geriatrician, professor and geriatric division director at the University of Toronto. She leads the RGP with her expertise in systems thinking, inter-professional education and geriatrics. Through her clinical work and administrative leadership, she is deeply committed to the vision of “Better health outcomes for older adults living with frailty.”
About Julia Lee
Julia Lee, BSC, RRT is a Clinical Educator, Person-Centered Language at St. Michael’s Hospital. Julia had been a practicing respiratory therapist since 2005. She has assumed various roles within St. Michael’s Hospital (critical care research coordinator, operational readiness champion, patient and community engagement specialist) which spurred her passion and interest into person-centered care.